Yes, we deliver across major areas in the UAE.
Delivery slots, timing, and availability may vary depending on your location and the vendor.
Sometimes delivery delays or stock issues may occur.
Please check your app notifications or reach out via Support Ticket with your Order ID so we can assist you immediately.
Tabby lets you split your payment into 4 interest-free monthly installments.
You must be approved by Tabby at checkout. PG MART is not responsible for Tabby’s approval or billing process.
• Use the Support Ticket system in the app
• Or tap “Contact Us” to reach us via WhatsApp, email, or call
We respond within 24–48 hours.
Returns are only accepted for non-perishable, unopened items within 24 hours of delivery.
We do not accept returns for perishable or frozen products.
We offer refunds for:
• Expired or damaged items
• Missing or wrong products
• Undelivered orders
Refund requests must be submitted within 24 hours of delivery. Refunds
are processed within 3–5 business days.
• You can cancel within 30 minutes of placing a same-day order
• Edits are allowed up to 30 minutes before dispatch
• Once your order is marked “Ready for Dispatch”, cancellations are no longer possible
We accept:
• Debit/Credit Cards
• Cash on Delivery (COD)
• Tabby (Pay in 4 monthly installments)
• Download the PG MART app
• Select your preferred store or vendor
• Add items to your cart
• Choose your delivery slot
• Pay via card, cash on delivery, or Tabby (Buy Now, Pay Later)
PG MART is a multicultural marketplace app where you can order authentic African, Asian, Caribbean, and global products from trusted vendors and get them delivered to your doorstep across the UAE.
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